Consumers

DELIGHT

With our uncompromising quality, trusted brands and product innovations, we endeavour to provide a unique value proposition to our consumers. Our brands differentiate themselves across the core and aspirational market segments. We strive to bring innovation in every facet of our operations, while ensuring the availability of products at the right time and for the right price.

Shareholders

DELIVER

Consistent shareholder value creation remains our topmost priority. This is achieved by strengthening our core segments and achieving growth in niche markets through our innovation and entrepreneurial approach. Our value creation potential with shareholders has led to a steady focus on maximising volumes, market share gains and cost optimisation, despite the pandemic-induced market slowdown, availability of resources and other macro headwinds.

Value-chain
Partners

INCLUDE

As a responsible organisation, Marico believes that mutual and inclusive growth of our value-chain partners is critical to the overall purpose of creating shared value. We strive to maintain the right balance by meeting the needs of our partners through continuous capacity enhancement drives, proactive engagement and timely response strategies. As part of our mission to drive inclusive growth across our stakeholder ecosystem, we strive to play a significant role in the growth stories of our value-chain partners.

Employees

EMPOWER

At Marico, we offer all our members a defined talent value proposition to challenge, enrich and fulfill their aspirations, so that they can maximise their true potential to make a difference. Further, our values are based on the principles of 'go beyond', 'grow beyond' and 'be the impact' which enable our human capital to bring purpose to work. The cultures of diversity, equality and inclusion are the forerunning guiding principles for any initiative that we take for our members.

Consumers

NURTURE

Communities influence and inspire our existence and hence we strive to touch their lives in every possible way so as to make a difference. To safeguard our communities from the socio-economic and health-related disruptions caused by the pandemic, we try to maximise our efforts in helping our communities sustain and thrive in these changing times.

Community

ADHERE

Marico is committed to be a leading consumer goods company that meets and exceeds compliance and regulatory mandates towards its products and processes.

Consumers

DELIGHT

• Develop relationships based on trust, loyalty and social commitments
• Understand the shift in preferences to catalyse product innovation
• Create shared vision on environmental and social commitments, transition to eco-conscious lifestyles and carve out a sustainable future for all

Shareholders

DELIVER

• Become a better investee company
• Create high shareholder value
• Communicate performance and future growth plans
• Understand concerns and expectations

Value-chain
Partners

INCLUDE

• Sharing of mutual expectations and needs, especially with regard to quality, cost and timely delivery
• Capability building and growth plans
• Sharing of best practices
• Responsible Sourcing (Samyut) framework for integrating sustainability within our value chain in a phased manner

Employees

EMPOWER

• Communicating organisational vision, purpose, ethos and integrity. Clear understanding provided on the role of each member to help achieve the purpose and goals of the organisation
• Technical, functional and need-based training and development
• Support career growth plan
• Workplace needs and expectations
• One-to-one consultations and counselling on health, wellness and other daily challenges

Consumers

NURTURE

• Maintain cordial relationship
• Improve livelihood and create positive impact
• Shared eco-system

Community

ADHERE

• Understand compliance and applicable regulations
• Collaborations on national agendas

Consumers

DELIGHT

Continuous

Shareholders

DELIVER

Quarterly, Half-yearly, Annually (Note: Financial calendar)

Value-chain
Partners

INCLUDE

Continuous

Employees

EMPOWER

Continuous, Half-yearly, Annually

Consumers

NURTURE

Continuous

Community

ADHERE

Need-based