Materiality

Our priorities and commitments

We regularly review the material issues that impact our ability to create value for the long-term. Our stakeholders’ concern for the environment, emphasis on social inclusion and transparent governance have prompted us to apply the holistic ESG lens to assess our value drivers. Since FY18, our sustainability impact goals have driven responsible growth and boosted capability across our business, helping each of our operations to address business-critical issues related to environmental conservation and social empowerment. These impact areas and goals were created as outcomes of our first materiality assessment undertaken in 2018 and expanded thereafter, to prioritise risks, create shared imperatives and leverage on opportunities to drive a sustainable and socially inclusive future for all. In FY21, we amalgamated the core ESG principles with our sustainability impact goals to deepen value protection and creation of opportunities for all our stakeholders, with due cognisance of an uncertain external environment.

Impact Areas: Integrating Sustainability & ESG Material Issues to Create Shared Value

1. Climate Change

Transitition to carbon neutral operations for all facilities and mitigate our value chain impact in line with the 1.5 degrees scenario

2. Water Stewardship

Become a water steward by replenshing 100% of water consumed in opeartions to ensure that sufficient quantities are available for community usage and agricultural purposes

3. Circular Economy

Reduce overall sustainability footprint by minimising the environmental impacts of plastics across the lifecycle, adopting a 100% recycled packaging portfolio, phasing out 100% PVC in packaging, implementing zero waste to landfill systems across all operating units

4. Responsible Sourcing

Integrate environmental conservation principles, ethical standards and socially-responsible practices throughout the value-chain by capacitating suppliers to commit sustainability goals. By adopting this goal, we intend to stimulate demand for responsible production and consumption practices

8. Corporate Governance & Behaviour

Futureproof value-creation and acclerate excellence through ethical, transparent and agile corporate governance practices that lead with ownership, trust and integrity

7. Social Value Creation

To enable responsible and socially- inclusive growth for the community through a variety of educational outreach initiatives, livelihood sustenance programmes and innovation-led value-creation campaigns

6. Sustainable Coconut

Empower coconut farmers in India to leverage scientific techniques, advanced agriculture trainings and a range of farm-support resources that improve quality of yields as well as boost socio-economic livelihoods

5. Product Responsibility

Reduce the overall environmental and social footprint of products across lifecycle, ensure 100% compliance of product quality, ingredient safety, transparent disclosure on product formulations and accelerate consumer-centric product innovation to improve nutritional value of products

OUR SUSTAINABILITY MANIFESTO

Material issue Focus area Goal Target year Achievement (As on March 31, 2021)
Responsible resource consumption Energy Reduce energy intensity (plant operations) by 50% from FY13 2022 72%
Water Offset 100% of water used in own operations through capacity creation and conservation measures Continuous 100% offset (cumulative capacity creation till date: 2.15 Billion litres)
Climate change GHG emissions Reduce GHG emission intensity (Scope 1 and 2) by 75% from FY13 2022 80%
Circular economy Sustainable packaging Have ‘Zero PVC’ use in packaging 2022 0.36%
Have 100% recyclable, reusable or compostable packaging portfolio 2025 95%
Reduce packaging intensity by 10% from FY20 2030 Current intensity: 7.15 MT/Crore revenue
Sustainable supply chain Responsible sourcing Certify 20% of critical value-chain partners on level 1 of responsible sourcing 2022 38%
Community development Farmers Increase farmer beneficiaries by 5% y-o-y Continuous 17,997 new farmers; cumulative 39,040 enrolled; 88% increase in no. of beneneficiaries from FY20 to FY21
Product responsibility Consumer health and safety Ensure 100% adherence to all product compliance Continuous We continue to adhere to all product related compliances

Our current 5-year Sustainability Manifesto is due for completion in 2022. We have already achieved all of our targets set for 2022 and are gearing up to declare the 2030 commitments by the end of FY22.

Voice of our stakeholders

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Regulators
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“FSSAI conveys its deepest gratitude towards the commitment of Marico’s leadership team and active participation of their employees for this important cause. Marico has been engaged in promoting right messaging around safe food and healthy diets through various interventions and has successfully demonstrated that it is a socially responsible business.”

Ms. Inoshi Sharma Director - Social & Behavioral Change Dept (SBCD), Food Safety and Standards Authority of India (FSSAI), Ministry of Health and Family Welfare (Government of India)

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Consumers
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I am writing this note with immense happiness..as I had so many problems with my hair. My sister told me to use parachute advanced ayurvedic coconut hair oil. In a month my hair was changed. It was visible so clearly…even the reduced hairfall. I am really grateful to you and your product.

Khadeeja Noushad

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Members
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After going through my interview process with Marico Limited I found out I was pregnant. And like most women I wondered what this would mean. Would a company hire someone they know would be going on maternity leave in 7 months. Imagine my surprise when HR calls up not only to congratulate me, but also to say take care of yourself and we will take care of you, when you join us. That call, showed me what it meant to be an employee or rather a member of Marico.

Pooja Shetty Brand Manager, Saffola Oils

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Value-Chain partners
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Having been associated with Marico for the past couple of decades, we have always respected the professional and synergistic approach of Marico towards its vendors. Over the past year, our business with Marico has grown multifold. The consistent, visible and deterministic policies of Marico allow us to better focus on delivering the best service and quality.

Ishant Goyal Manager, AP Refinery

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Communities
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I have been enrolled with Kalpavriksha for the past one year. Based on the advice from the Kalpavriksha team, I have done soil testing in my farm, sown sun hemp, and applied fertiliser based on the results. This has helped me increase the number of nuts from 10,000-12000 to 15000 nuts.

Raj Kumar Coconut Farmer, Pollachi

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Environment
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We are proud to be associated with Marico as a preferred EPR partner. Through our joint efforts in 15 States and Union Territories, we have collected and channelled over 900 metric tons of multi-layered plastics (MLPs) to cement kilns, coprocessors and prevented plastic waste going to landfills and water bodies. We look forward to collectively working together in building a sustainable plastic waste ecosystem, protecting the environment and improving the social conditions of rag pickers.

Abhishek Deshpande Cofounder, Recykal